Question 1

What is Cashed.gg?

Accepted Answer

Cashed.gg is a website allowing you to quickly sell your CS2 (CS:GO) or Rust inventory for real money. It offers competitive rates and a direct sale flow designed to keep transactions simple, private, and protected against common scams. Cashed.gg was founded by passionate skin traders dissatisfied with unreasonably low prices offered by other websites. On cashed.gg, you can be certain you're getting the best deal and finalize your transaction within minutes.

Question 2

Is Cashed.gg a legitimate service?

Accepted Answer

Absolutely! We started as a Discord server back in 2023 and have since grown into a standalone automated website. The website is operated by a business entity registered in Poland. You can read legitimate user reviews on Trustpilot or read the testimonials on Discord. Found a better deal on another site? You can contact us and we can give you a better price!

Question 3

Are there any hidden fees?

Accepted Answer

There are no hidden fees. Before selling, you can view a breakdown of all skin prices, bonuses and fees. We only partner with well established financial providers that do not charge fees other than what's listed on the website.

Question 4

How are your prices calculated?

Accepted Answer

We determine the prices based on multiple factors such as item wear, phase, liquidity, prices on the steam market, and prices on third party platforms. Our algorithms combine all these factors into a favorable sale price. If you think the price is unfair, please contact our live support so we can check it and update the prices.

Question 5

Why are CS2 skin sales delayed by a week?

Accepted Answer

With recent Steam changes, tradeoffers involving CS2 items can be reverted for up to 7 days. because of this, you will receive payment for your CS2 items after 7 days. Rust items do not have such limitation. We are working on implementing a system to allow trusted long-term users to get their funds instantly.

Question 6

How fast are the transactions processed?

Accepted Answer

We typically send the transaction within 1 minute after the tradeoffer is accepted. However, it may take some time until funds land on your account, depending on the payout method you chose. PayPal is usually available within a few minutes. Instant SEPA may arrive the same day or near-immediately where supported by the receiving bank. Regular bank transfers usually settle within 1-2 business days, depending on the bank and country. If it is taking longer than expected, feel free to contact support!

Question 7

Why is my item overstock/untradable?

Accepted Answer

The item you are trying to trade may have an unstable price or we have too much of your skin. In any case, after some time the skin should become tradable, just give it some time!

Question 8

Why is the item I'm trying to sell trade locked?

Accepted Answer

Steam has a trade lock system, which works like a cooldown. After you trade a CS2 skin it takes 7 days for the trade lock to disappear. Your skin can also become locked if you buy the skin on the Steam marketplace.

Question 9

What is Steam Guard and Escrow mode?

Accepted Answer

Steam Guard is Steam's account security system. When you enable the Steam Mobile Authenticator, you confirm logins and trades through the Steam mobile app, which helps protect your account from unauthorized activity. Escrow mode, also called a trade hold, means Steam temporarily delays the completion of a trade so both sides have time to review or cancel it. In practice, using Steam Guard Mobile Authenticator for at least 7 days is the standard way to avoid most trade and market holds. If you want more detail, Steam users often reference this guide.

Question 10

How do Cashed trading bots work?

Accepted Answer

When you sell your items, our bots prepare a tradeoffer and send it to your steam profile. As soon as you accept it, we process the cashout. Seconds later, your money should be on the way!

Question 11

What is an API scam and why should I be careful of it?

Accepted Answer

An API scam automatically cancels the original trade offer and creates a duplicate from a different account with the same name and profile picture. You should be careful because the skin you're trying to send our bot isn't being sent to us, but is being sent to a different person. On Cashed.gg, selling is safe as long as you only accept trade offers linked directly on our website and verify the bot profile details we show you before confirming the trade. Always check that the level, Steam join date, and other displayed details match the real Cashed bot account.

Question 12

I have a different question or issue

Accepted Answer

If you have a problem, don't hesitate to contact our on-site live support by clicking the chat icon in the bottom right corner. Alternatively, you can contact us on our Discord server.

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